Legal notice

Legal Notice

Effective date: 29, July 2026 Last updated: 29, July 2026

1. Site operator

This website (cohearent.com.au and any associated subdomains, the "Site") is operated by:

CoHearent Pty Ltd ACN 693 063 400 | ABN 28 693 063 400 Registered office: [Level 10 2 Park St, Sydney NSW 2000, Australia Email: info@cohearent.com.au

In this Legal Notice, "CoHearent", "we", "us" and "our" mean CoHearent Pty Ltd. "You" means any person who accesses or uses the Site.

2. Acceptance

By accessing or using the Site, you agree to this Legal Notice. If you do not agree, please do not use the Site.

This Legal Notice governs your use of the Site only. Access to and use of CoHearent's products and services — including COSI 2.0 and NAL Virtual Personas — is governed by the separate written agreement between CoHearent and the relevant customer, together with our General Terms and Conditions. Where there is any inconsistency between this Legal Notice and a signed customer agreement, the signed agreement prevails in respect of the products and services it covers.

3. Intellectual property

All content on the Site — including text, graphics, logos, icons, images, audio and video material, software, interface designs, product documentation and their selection and arrangement (the "Content") — is owned by, licensed to, or otherwise lawfully used by CoHearent, and is protected by Australian and international copyright, trademark and other intellectual property laws.

Certain technology, methodologies and materials underlying CoHearent's products are used under an exclusive license from National Acoustic Laboratories (NAL). NAL and its related marks are the property of their respective owners and are used under license. Nothing on the Site transfers any right, title or interest in that licensed intellectual property to you.

"CoHearent", the CoHearent logo, "COSI 2.0" and "NAL Virtual Personas" are trademarks or registered trademarks of CoHearent Pty Ltd or its licensors. Third-party names, logos and marks appearing on the Site are the property of their respective owners and are used for identification purposes only; their appearance does not imply any endorsement, affiliation or sponsorship unless expressly stated.

4. Permitted use

You may view, download and print Content from the Site for your own internal, non-commercial informational purposes, provided you retain all copyright and proprietary notices.

Except as expressly permitted above or under applicable law, you must not:

reproduce, republish, distribute, adapt, modify, transmit or commercially exploit any Content;
frame, mirror or scrape the Site, or use any automated system to access it in a manner that sends more requests than a human could reasonably produce;
use the Site or Content to train, fine-tune or evaluate any machine learning or artificial intelligence system;
attempt to gain unauthorized access to any part of the Site, its servers, or any connected systems or networks;
remove, obscure or alter any proprietary notice; or
use the Site for any unlawful purpose or in any way that may damage, disable or impair it.

5. Information is general only — no clinical or medical advice

The Content is provided for general information purposes only. It is not medical, audiological, diagnostic or clinical advice, and it is not a substitute for the independent professional judgment of a qualified hearing care professional or medical practitioner.

Nothing on the Site is intended to diagnose, treat, cure or prevent any disease or condition, or to direct clinical decision-making for any individual. If you have concerns about your hearing or health, consult a qualified professional. In an emergency, contact your local emergency services immediately.

CoHearent's products are designed as decision-support and professional training tools for use by qualified hearing care professionals within their own clinical governance frameworks. Clinical responsibility for any assessment, recommendation or outcome remains at all times with the treating professional and their organization.

6. Product availability and regulatory status

Product descriptions on the Site are for general information. Products, features and availability vary by market and may change without notice. Nothing on the Site constitutes an offer to supply any product in a jurisdiction where it is not registered, authorized or otherwise lawfully available.

References to CoHearent products do not constitute a representation that any product is registered with, cleared by, or approved by the Therapeutic Goods Administration (TGA), the U.S. Food and Drug Administration (FDA), or any other regulator, except where expressly stated. Prospective customers should contact us to confirm regulatory status in their jurisdiction.

7. No offer of securities

Nothing on the Site constitutes an offer, invitation or recommendation to subscribe for, purchase or otherwise deal in securities in CoHearent Pty Ltd, or an offer of financial product advice, in any jurisdiction. Any such offer would be made only to eligible investors under separate documentation and in accordance with applicable law.

8. Forward-looking statements

The Site may contain statements about future plans, product roadmaps, performance, market opportunities or expected outcomes. These are forward-looking statements based on assumptions and information available at the time of publication. They involve known and unknown risks and uncertainties, and actual results may differ materially. CoHearent does not undertake to update any forward-looking statement, except as required by law.

9. Accuracy and availability

While we take reasonable care in preparing the Content, we do not warrant that it is accurate, complete, current or free from error, or that the Site will be available uninterrupted, secure or free from viruses or other harmful components. Content may be changed, suspended or withdrawn at any time without notice.

10. Third-party links and materials

The Site may contain links to third-party websites, resources or research. Those links are provided for convenience only. We do not control, endorse or accept responsibility for third-party content, products, services or privacy practices. Accessing a linked site is at your own risk and subject to that site's own terms.

11. Privacy

Personal information collected through the Site is handled in accordance with our Privacy Policy, which is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Please read the Privacy Policy at [cohearent.com.au/privacy] before submitting any personal information through the Site.

12. Submissions and feedback

Unless we have agreed otherwise in writing, any ideas, suggestions or feedback you send us about the Site or our products are provided on a non-confidential basis, and you grant CoHearent a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or obligation to you.

Please do not submit patient information, personal health information or other sensitive data through the Site's general contact forms or email addresses.

13. Limitation of liability

To the maximum extent permitted by law, CoHearent, its directors, officers, employees, contractors and licensors exclude all liability for any loss or damage (including indirect, incidental, special or consequential loss, loss of profits, loss of data, or business interruption) arising out of or in connection with your access to or use of, or inability to use, the Site or the Content, however caused, whether in contract, tort (including negligence), statute or otherwise.

Australian Consumer Law. Nothing in this Legal Notice excludes, restricts or modifies any guarantee, right or remedy you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law that cannot lawfully be excluded or limited. Where our liability may be limited but not excluded, our liability is limited, at our option, to resupplying the relevant Content or services, or paying the cost of having them resupplied.

14. Indemnity

You agree to indemnify CoHearent against any claim, loss, liability, cost or expense (including reasonable legal costs) arising from your breach of this Legal Notice or your unlawful or unauthorized use of the Site.

15. Governing law

This Legal Notice is governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts competent to hear appeals from them.

The Site is controlled and operated from Australia. We make no representation that the Content is appropriate or available for use in other locations. If you access the Site from outside Australia, you are responsible for complying with the laws of your jurisdiction.

16. Changes to this Legal Notice

We may amend this Legal Notice at any time by posting an updated version on the Site. The version in effect is the one published at the time you access the Site. We recommend you review it periodically.

17. Severability

If any provision of this Legal Notice is found to be invalid or unenforceable, that provision is severed and the remaining provisions continue in full force.

18. Contact

Questions about this Legal Notice, or requests relating to intellectual property or Site content, should be directed to:

CoHearent Pty Ltd Level 10, 2 Park St., Sydney NSW 2000, Australia info@cohearent.com.au